Medical Intake Coordinator

Join our team at a primary care provider in Brooklyn, NY!

We’re urgently seeking an experienced Medical Intake Coordinator to provide exceptional customer service and support for those seeking medical services. Your role involves managing inquiries, promoting our services, and ensuring a seamless intake process.


Essential Skills & Experience:

  • 2 years of medical intake or care coordination experience.
  • Associate’s degree or vocational certification preferred.
  • Exceptional customer service, organizational, and multitasking skills.
  • Previous experience with EHR systems and medical terminology.


Medical Intake Coordinator Key Responsibilities:

1. Intake Coordination:

  • Receive and manage calls, emails, and communications from individuals seeking medical services.
  • Gather pertinent information, including personal details, medical history, and reasons for seeking care.

2. Information Provision:

  • Provide accurate and detailed information about our medical services, treatments, and programs.
  • Demonstrate a strong understanding of our services to effectively address inquiries.

3. Patient Assessment:

  • Conduct initial assessments of potential patients to match them with appropriate services.
  • Utilize strong communication skills to establish rapport and trust with callers.

4. Service Promotion:

  • Actively promote and recommend available services based on callers’ needs and preferences.
  • Effectively communicate the benefits and advantages of our services.

5. Documentation and Follow-Up:

  • Maintain accurate records of inquiries, assessments, and recommendations.
  • Follow up with potential patients to ensure they have received the necessary information.

6. Collaboration:

  • Work closely with team members to ensure a seamless and coordinated intake process.
  • Collaborate with medical staff, administrative personnel, and other coordinators.

7. Compliance:

  • Adhere to healthcare regulations, privacy laws, and organizational policies.
  • Ensure confidentiality and security of patient information.


We offer a competitive salary, a great team environment, and opportunities for growth and development. Join us in making a positive impact on the healthcare journey of our community!



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Job number



Brooklyn, NY


$55,000 - $60,000 Per Anum


1 year


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